FREQUENTLY ASKED QUESTIONS
1. How big are your sites?
Most of our sites are a minimum of 65 feet wide by 75 feet deep but some do vary in size. Please inquire for further site specific information.
2. Are your sites fully serviced?
We are thrilled to announce our promise of providing power to each and every site at Castle Valley Campground has become a reality. As of 2018, all sites at Castle Valley Campground are now fully powered. Both 30 and 50 AMP service selection are available to our campers! Please inquire for further details.
4. Do you have Wifi?
Although not currently installed, we hope to have wifi available for our guests at Castle Valley Campground in the future. Right now most can access the internet via their own cell phone plans if needed. Our campers have found by not having wifi it has helped them to keep their kids outdoors and active, help detox them from electronics and let them get back to the awesome childhood we all grew up with before wifi and the internet existed!
No wifi has also helped our adult campers to relax and escape the ever demanding stresses of life and work. Trust us, your work will still be there when its time to head back so until then, take some time for you. You deserve it, you need it and you will return a more productive, happier and refreshed individual upon your return to insanity...I mean life!
5. How far of a drive is Castle Valley Campground?
We are located approximately a 1hr drive away from Lethbridge.
- a 3 hr drive away from Medicine Hat.
- a 2 hr drive away from Calgary.
- a 30 minute drive away from the Crowsnest Pass Area.
- a 30 minute drive away from Waterton National Park.
- a 10 minute drive from the town of Pincher Creek, that offers an abundance of conveniences.
Please view our location map located on the "About" page to see how to get there!
6. Can we have over night guests? And if so, is there a charge?
Each site may have a maximum of one short term over night guest stay free of charge for a maximum of 2 consecutive nights ( 3 nights on long weekends) , providing there is enough room to accommodate them on your site. Most sites can accommodate 2 to 3 trailers. If your guest choose to access power, there is a $10/night fee.
7. Can we share a site with our friends?
Absolutely! Most of our sites are able to accommodate 2 full time trailers, meaning you can share a site with your friends or family and save cash in the process!
8. How far are we from the mountains? The boat launch? Can I fish or swim in the river?
Castle Valley Campground is situated in one of the most ideal locations you can think of! No matter what outdoor activity your're interested in, Castle Valley Campground has it at your finger tips. Whether it's fishing, hiking, boating, exploring, swimming, or just relaxing and enjoying nature and all its magnificent beauties, Castle Valley Campground makes an amazing launch pad. With an abundance of spectacular places to explore and enjoy just a stones throw away, you'll never need to look very far for something to do. We are approximately 20 minutes from the mountains, 2 kms from the Old Man Reservoir Castle River boat launch, and only several minutes from the Town of Pincher Creek's many amenities!
Of course, since we're located on the crystal clear waters of the Castle River, your're welcome to swim, fish, kayak or enjoy a lazy tube ride down the river right from your very own campsite!
9. What is the cost of your sites?
Your site price is based on a number of variables; this includes the size and location of your site as well as how many RVs you want your site to accommodate and your selection for power. In order to give you an accurate price and current availability, please contact via email or phone and we'd be happy to provide you with further information with zero pressure, just the facts.
10. Do I have to put down a deposit, and if so, when?
In order to reserve a spot for the coming season, a non-refundable deposit of $500 is required.
Please note that our leases are renewable, thus, limiting availability for each season greatly.
Any sites that are available tend to go quickly! Castle Valley Campers are also given first rights to any new sites that open before the general public.
If you're, wanting to secure a site, we suggest you reach out as soon as possible to find out if we have anything currently available or to get on our waiting list for the next season.
Applications and Deposits for the 2020 season are now being accepted!
Act now to ensure you don't miss out on a spot for the coming year.
Click here to request your deposit and application form.
For Lease Renewals, deposits must be received no later than October 1st. This will ensure your spot is reserved for the following season.
11. When is our money due for our Lease payment?
All sites must be paid in full by April 1st of the camp year to ensure your lease is renewed. If not received by the deadline, it will be offered to our wait list.
12. Does our deposit money go towards payment for our lease?
Yes, your deposit goes directly towards the payment of your lease.
13. How do I know if a site is available or not?
To inquire about site availability, you may contact us via email or by phone. We will also review your application form, if the site you want is already taken, you will be notified immediately.
14. We are travelling through the area can we book a site for a night?
For the safety of our guests, we are an annual campground and do not allow night to night camping unless you are staying on site with one of our guests. If you are interested in trying Castle Valley Campground for a night please contact us to coordinate a time as we have limited availability. We also have occasional contests on our Facebook page where you can win a weekend of free camping with us! Join our page and visit often to keep in the loop for all information and contests! To access our Facebook page, please click the link below. www.facebook.com/castlevalleycampground
15. We loved camping this past season at Castle Valley Campground how do we renew our site?
All Castle Valley Campers have first right to renew their site year after year, providing they have been respectful of Castle Valley Campground's rules and regulations and abided by the lease. The non-refundable renewal deposit is due by October 1st of the year before the season start date, in the amount of $500. The remainder amount due for your site will be April 1st of the season year.
16. Can I put more than $500 down on my site before April 1st?
Castle Valley has no issue with you paying more in advance so things can be easier for you come April. The bottom line is that the minimum $500 be met for your renewal by October 1st, and the remainder be paid in full by no later than April 1st of the camp season. If you want to pay it all at once in October, that is fine with us.
17. I've never been here before and I'm worried..is it going to be everything I want???
Yes, you're going to LOVE IT! Ok...we admit, we may be slightly biased. So here's what you need to know...It's totally normal! In fact, most of our campers had never been to Castle Valley before and felt just like you do now when they signed up, yet we have managed to maintain an approximate 95% retention rate since we've opened. Although, it's impossible to please everyone, this says to us that Castle Valley Campground delivers when it comes to meeting the vast majority of campers expectations, wants, and needs. The crazy part is that these retention rates came at a time before power being installed to each site or the playground we have since installed for the kids! The crazier news is that the vast majority, of our small percentage non-renewals, are due to unfortunate life circumstances such as job transfers or health issues and have nothing to do with Castle Valley not actually meeting their budgets, wants, or needs.
At Castle Valley Campground, our primary goal is to make you a HAPPY CAMPER at an affordable price, and we think our numbers prove that! With only a ONE season commitment, with the OPTION to renew year after year, it's a very small investment, with little risk but amazing reward for endless years of memories and fun with family and friends. "Put it all on black" and we promise you won't be disappointed! Not sure, feel free to see our testimonials from our very own Happy Castle Campers!